Policies

Cancellation Policy

Appointment cancellation and reschedule

1. Please provide at least 24 hours notice of any cancellation or reschedule.

2. Late notification will incur a fee

3. Late notification fee: 50% of the Private treatment cost inclusive of GST.

4. Late cancellation of appointments booked under ACC will be charged at 50 % of Private rate.

No-Show

1. No-show/missed appointments will incur a fee.

2. No-show fee: full cost of the appointment booked.

3. No-show booked under ACC will be charged full cost at private rates.